Reception of your media

Receipt of your devices or media can be done only by web service on the following page. So far we have encountered and successfully tackled the data loss problems from various devices and media:

Emerging technology-driven innovations result in media capacity getting bigger, while devices are getting smaller. If your device or media is not listed above, please be free to contact us.

Upon receipt, a device or media is assigned with a reference number uniquely identifying such media i.e. client in further data recovery process.

In this Application Form, you can also specify the most important data that need to be recovered. In this way, the emphasis is put on required data and their recovery will be the priority of our lab technicians. The Application Form also contains all details required for full description of the future job (special marks, type of encryption, type of file systems, types of required databases and the like). You may also specify a timeframe for data recovery.

In case you need urgent data recovery or data destruction, this should be specified in the form on the following web page. Cromino will not charge its services or recovery attempt costs if:

It is important to strictly follow the procedure for receipt of new media in order to ensure data safety and professional data recovery diagnosis and evaluation.

Diagnosis and Evaluation

Cromino Laboratory diagnoses and evaluates data recoverability, based on information you specified on media delivery. The resulting Data Recovery Diagnosis & Evaluation Form details diagnosis and failure listing as well as a data recovery timeframe and price range.

Lab technician working on your case will make comments and specify required parts for successful data recovery in order to get you a clear picture of the pending job.

If diagnosis necessitates opening the drive chamber, your consent to violate chamber integrity is needed. To underline, our Laboratory never applies violent data recovery methods.

Together with a Data Recovery Diagnosis and Evaluation Form you will also receive a Data Recovery Service Contract. By signing this Contract, you agree to proceed with service specified in the Contract.

Once we get the electronically signed and completed contract, our laboratory begins with the data recovery process. On completion within specified time frame, you will get back the data on DVD, CD or some other media.

Data Recovery

Cromino Laboratory offers full range of data recovery services from all types of hard disks. As proven data recovery experts for the past ten years we managed to implement the highest standards of success. Our specialties are hard disks.

Our laboratory has a state-of-the-art technology and our technicians are highly skilled and able to recover your crucial data from damaged media of all brands. Constant education and technology improvements as well as experience in field of data recovery makes us capable to recover your data even if most of other "professionals" marked your damaged media as un-recoverable.

Data Recovery process requires technology, knowledge and experience and after years of working in field of data recovery we managed to successfully recover data from hard disk of all types and brands.

There is no limitation for successful data recovery from various types of operating systems used. Along to standard variation of Windows, Linux; Apple, Unix, Novell operating systems we are the one and only laboratory in region capable to recover data from old VAX, VMS, MINIX as well as SOLARIS platforms.

Cromino Laboratory is capable to recover data from all hard disk controller types such as: IDE/ATA/PATA/EIDE, SCSI, SAS, SATA, SATAII, MFM, RLL) along with various RAID systems.

As evidenced by our experience and track-record, you can rest assure that we are fully committed to your device and media regardless if you are a company or an individual. Such approach and the quality of results achieved throughout years by Cromino Laboratories make us a data recovery leader in the South-East Europe.

Years of research and ongoing upgrade of data recovery techniques, as well as use of the latest equipment and top controllers for hard drive micro program access, help us retrieve the lost data against many possible failures no matter what the file system or service type is.

Our partners from all over the world face hundreds of companies purportedly dealing with data recovery. Such companies are either equipped with cheap versions of complex tools for UBA access or have no adequate tools at all.

If your data are sensitive and you don’t want to take your chances with semiskilled service providers, we can help you out.